Refund policy
At Yarahel, customer satisfaction is very important to us. Due to the nature of our products, all sales are final.
No Returns or Refunds
Perfumes are non-returnable and non-refundable for hygiene and safety reasons. Once an order has been placed and shipped, we do not accept returns, exchanges, or refunds.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with:
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Your order number
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Clear photos of the item and packaging
We will review the issue and, if approved, offer a replacement or store credit at our discretion.
Lost or Stolen Packages
Yarahel is not responsible for packages marked as delivered by the carrier. Please ensure your shipping address is correct at checkout.
Order Cancellations
Orders cannot be canceled once they have been processed or shipped.
By completing a purchase on our website, you agree to this refund policy.
For questions, please contact us at info@yarahelfragrance.com